Services

Stevens Consulting Group teaches sales teams to create customer centric relationships that dramatically accelerate revenues and profits.

I work with Senior Officers or Sales Directors who are under pressure from senior management or the Board of Directors because they continually miss sales goals. My work teaches them to create more customer centric relationships that dramatically drive new revenues and new clients, which this means to you is less focus on sales problems and more freedom for you.

As an example, one recent client, Rick a sales manager of a 300 million dollar commercial mortgage company … has 23 selling representatives that spend enormous amounts of time in the office. I worked with him to draw out more customer centric relationships. Some representatives state that this time is needed on administrative tasks but when I conducted mystery shopping I found one representative reading the Wall Street Journal and clipping “prospect names” from articles and dumping them into his “prospect box”. He had little time to enter this pertinent information into a database.

Working with him on three issues on three specific issues:

1. Talent Assessment – do they have the right people

2. Customer Knowledge – How much representatives know about customer issues.

3. Sales Knowledge – ability to create relationships that develop wants and needs to close sales.

After just three months during which we established key performance metrics, and some coaching and workshops, the firm returned a 33% increase in new business revenue.

“I took your advice and worked on my sales techniques. My monthly sales figures have increased 287% on average over the last three months since you helped me. My new sales figures are higher in the last 12-month average of the top three people in the firm. Your advice and guidance was most helpful. Lastly, you helped me learn that a great close takes 60% rapport development, 30% confidence and 10% knowledge. If they trust you they will hire you! Thank you for all of your help.” - Robert H.

Our Services include:

• Sales Management Peer Advisory
• Sales Strategy and Business Development Consulting
• Sales Management Mentorship and Coaching
• HIre Drew for a Keynote or Workshop

To Determine What We Offer click here to learn how we can work together.

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